To develop and maintain an estate terrier and computer-based asset register and property database for all company properties, using proprietary CAFM system
Develop, implement and maintain a system for utilities metering, measurement, targeting and monitoring
Validate and verify utilities invoices for payment approval
To ensure the Facilities office environment is cleaned and maintained to agreed standards
To develop monitoring systems to demonstrate full service delivery in line with Service Level Specifications, good industry practice and legal requirements;
Undertake & supervise audits of service delivery as required; Instigate and direct a contract audit plan in support of required service delivery;
Maintain and support the system for monitoring availability of facilities provided through the FM contract agreements;
Produce service performance reports and advise on all areas of non-compliance
Administrate contract and tender processes to achieve conformity of Alghanim Facilities contracts, including compliance to market test processes;
Manage Alghanim archive and live records for all key documentation related to FM/nominated contracts.
Assist with monitoring asset performance through appropriate dilapidations surveys & audit, ensuring appropriate remedial action is agreed with business units and action completed;
Assist with the development of operational procedures and quality assurance control documents to ensure the delivery of consistent high standards of service;
Disseminate performance data, business requirements and relevant Facilities' service information to contract service providers and within the Company.
To monitor all expenditure against Facilities contracts budget allocations and produce monthly expenditure reports for all Facilities Projects
Validate Facilities monthly summary financial report (GL). Resolve all conflicts within one month
Assist with the preparation of the real estate budget, Collate recommendations for capital investment and operational expenditure based upon condition reports and case of need
Research, develop, implement and periodically review operational procedures for Facilities' business administration
Ensure Facilities' property records are accurate, maintained, completed and change controlled
Manage the monthly review of space allocation, briefing of surveyor, update of occupancy records and notification of changes to business units
Minimum of 12 months practical experience in Facilities Management services.
Experience of managing budgetary & financial & human resources.
Possess knowledge of commercial & contract management.
Effective presentation and interpersonal skills;
Capable of communication of policy & strategy to contract partners.
Possess influencing skills with an ability to establish working relationships across the Company.
Ability to exercise sound prioritisation and judgement;
Possess ability to research & evaluate issues to identify solutions & recommend courses of action.
Capability in planning, organising and directing own workload
Ability to process information using a variety of software systems
Able to provide management information across all FM services utilising IT systems.
English: Reading, writing & fluent spoken
Arabic: Reading, writing & fluent spoken
