Strategy & Planning

• Facilitate and lead the development of the strategic IT plan
• Conduct annual review of the IT strategy plan to ensure total alignment of IT with ENOC businesses
• Define IT’s Enterprise Architecture that dynamically enables and supports ENOCs’  Businesses
• Review and Advise on technology directions and innovations for ENOC to enable business competitiveness
• Review the IT organization structure and relationships and recommend changes to improve service delivery and support
• Consolidate and Prepare the annual IT business plan for the Group IT
• Prepare IT annual Financial, Budget and HR plans

Policy & Compliance

• Develop IT Governance framework using COBIT guidelines and oversee implementation and compliance to ensure high maturity scores on internal/external assessments
• Develop IT Policies and Procedures for the IT service delivery and support using ITIL framework and oversee implementation and compliance
• Develop IT security management system (ITSMS) as per ISO 27001 standard and guidelines and oversee implementation and compliance
• Develop and measure IT’s departmental/operational KPIs and establish a reporting process through an IT information management system
• Program Management
• Establish a program management framework that adopts Project Management industry standards to ensure standardized initiation, execution and closure of all IT related projects
• Support IT projects teams in cost identification and resource allocation
• Manage overall projects risks to minimize project delays and defaults
• Conduct overall projects status and compliance reporting
• Ensure project’s knowledge harvesting through formalized project closure reviews and reporting