The Candidate

-          Management oversight of the daily operation of the Admissions, Attractions and Park Services departments.

-          Develops strategic departmental long range planning and annual budgeting for area

-          Ensures departmental areas are operated at the highest level of quality and service, while maintaining strong fiscal responsibility.

-          Develops and monitors consistent oversight of area guidelines and procedures.

-          Assists in the development and constantly evaluates all products and pricing structures to offer our guests the best product solutions.

-          Oversees the development of departmental training, reward and recognition, and service recovery programs

-          Maintains strong interdepartmental teamwork to accomplish part Vision and Mission

-          Monitors and investigates all guest comments and take appropriate action to ensure each is addressed

-          Develops and implements adequate systems to prevent loss or receipts and products.

-          Reviews and approves all plans for major special and VIP events

-          Ensures that all financial reports and measurement tools are being used to actively monitor income and expenses.

-          Fulfills park Manager on Duty assignments as required.

-          Manages and supports a team of managers, supervisors and front line guest service staff

-          Demonstrates leadership of employees through ongoing training to include applicable laws, guidelines, business conduct and ethics and the provision of quality services to guests and employees supporting the highest level of program integrity.

The Person

-          Bachelor’s Degree in business Administration or experience in related field is preferred

-          Valid driver license with acceptable motor vehicle record to maintain set standards of insurability

-          Knowledge of profit/loss statements.

-          Excellent communication and interpersonal skills